FAQ
Here’s a short guide to the most common myNeutron questions. Each section covers setup, usage, and data control.
Seeds
Q: What are Seeds? Seeds are small units of knowledge in myNeutron. They store saved pages, uploads, or synced emails as structured memory you can search and reuse.
Q: What can I save as a Seed? You can save webpages, highlights, PDFs, images, Gmail threads, Google Drive files, and notes.
Q: Can I rename or edit a Seed? Yes. Open any Seed in your Dashboard and click Edit Title or Edit Description.
Q: Can I delete a Seed? Yes. Click the trash icon or select multiple Seeds to remove them.
Q: How many Seeds can I store? There’s no limit during beta. Storage tiers will come later.
Integrations
Q: What can I connect myNeutron with? You can connect Gmail, Google Drive, and MCP-ready tools like Claude, Cursor, and VS Code. Slack, Notion, and API integrations are coming soon.
Q: How do I enable Gmail or Drive sync? Go to Dashboard → Settings → Integrations, then toggle Gmail Monitoring or Drive Monitoring on.
Q: Can I control what’s imported? Yes. Choose import ranges (last week, month, etc.) or disable sync anytime.
Q: Is my data still private after integrating? Yes. myNeutron only indexes your content for your use. Nothing is shared or used for training.
Chrome Extension
Q: What can I do with the extension? Save full pages, highlights, or notes directly as Seeds.
Q: Why isn’t it saving anything? Check that you’re logged in to myNeutron in the same browser. Then reload the page and try again.
Q: Is it coming to other browsers? Yes. Brave and Edge are supported. Firefox and Safari are in development.
MCP (Model Context Protocol)
Q: What is MCP? MCP is a secure bridge that lets AI tools like Claude and VS Code access your Seeds and Contexts directly.
Q: How do I connect it? Go to Settings → MCP, copy your Server URL and Access Key, and paste them into your tool’s MCP settings.
Q: Which tools support MCP? Claude, Cursor, VS Code, Windsurf, and other MCP-ready apps.
Q: Can I control what data tools can read? Yes. Each Access Key has its own permission level, such as read-only access.
Q: What if I see “Server Offline”? Log in again at myneutron.ai and check that your Access Key is valid. Then restart the client.
myNeutron Assistant
Q: What is the myNeutron Assistant? It’s the built-in AI that understands your Seeds and Combined Contexts. It helps you query, summarize, and connect ideas.
Q: Does it use external data? No. It only works with your private Seeds and Contexts.
Q: Can I use it with Combined Contexts? Yes. Open a Context and switch to Query Seeds to chat with your stored data.
Q: How do I export answers? Click Copy Response, Export as Text, or Save as Seed.
Q: Does it learn over time? It doesn’t train on your data, but your growing Seed base gives it more context.
Privacy & Storage
Q: Who owns my data? You do. myNeutron only provides storage and processing.
Q: Where is my data stored? You can use myNeutron’s cloud, Google Drive, or blockchain-based storage.
Q: Is my data encrypted? Yes. All Seeds are encrypted in transit (TLS) and at rest (AES-256).
Q: Can I export my data? Yes. You can export or migrate your Seeds anytime.
Q: Does myNeutron use my data for training? No. Your data is never shared or analyzed.
Points & Referrals
Q: How does the referral system work? Share your referral link. Each new user who joins and uploads Seeds earns you points.
Q: Where do I find my referral link? Go to Dashboard → Referrals, then click Copy Link.
Q: How are points calculated? One point per Seed uploaded by your referral. There’s no limit.
Q: What can I do with points? Future tiers will unlock perks such as storage boosts, beta access, and rewards.
Q: Can referrals earn their own points? Yes. Each user has an individual referral network.
Need More Help
If you still need help, reach us at support@myneutron.ai.
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